What are the benefits of local number portability?
Local number portability (LNP) allows you to keep your existing Canadian phone number when switching service providers, preserving your identity and continuity with contacts. By porting to Tossable Digits, you gain advanced features like global call forwarding, voicemail-to-email, SMS routing, IVR auto-attendant, and call recording—capabilities traditional carriers charge premium prices for or don't offer at all. LNP also eliminates the need to notify everyone of a number change, maintains your brand identity if it's a business number, and gives you flexibility to choose providers based on features and value rather than being locked in because contacts know your number.
How long does it take to port a Canadian number to Tossable Digits?
Most Canadian number ports complete within 1-5 business days, though exact timing depends on your current carrier's processing speed. The process begins when you submit your port request with your account information and authorize the transfer. Your current carrier must release the number, after which Tossable Digits activates it on our platform. During the transition, your number remains active with your old carrier, so you won't experience service interruption. Once the port completes, all calls and messages route through Tossable Digits' system, and you immediately gain access to all 60+ features included in your plan.
Can I port my number from any Canadian wireless carrier?
Yes, Tossable Digits accepts ports from virtually all Canadian carriers including Rogers, Bell, Telus, Freedom Mobile, Videotron, SaskTel, Fido, Koodo, Virgin Plus, Chatr, Public Mobile, and most MVNOs (mobile virtual network operators). Whether your number is currently on a major national carrier, regional provider, or budget brand, we can typically complete the transfer. The key requirement is that your account must be active and in good standing with your current carrier. Suspended, disconnected, or delinquent accounts cannot be ported until resolved with the original provider.
Will I lose any features or functionality when porting to Tossable Digits?
You won't lose functionality—you'll gain it. After porting, your number becomes a feature-rich virtual line with capabilities most traditional carriers don't offer: voicemail-to-email with MP3 attachments, call recording with legal compliance announcements, IVR menus for professional call routing, global call forwarding to any phone worldwide, SMS-to-email delivery, robocall blocking, call screening, and mobile app access. The only consideration is that local Canadian numbers on Tossable Digits support person-to-person SMS messaging; businesses needing promotional or transactional texting should use toll-free numbers, which we also provide with full business SMS capabilities.
What information do I need to provide to port my Canadian number?
To port your Canadian number, you'll need your current carrier account number, the phone number you're porting, the account holder's name exactly as it appears on your current bill, your current service address, and your account PIN or password if your carrier requires it for authorization. This information verifies you're the legitimate owner of the number. If you're porting a business number, provide the business name as it appears on the account. Tossable Digits charges no porting-in fees, and we guide you through each step to ensure all documentation is correct before submitting the request to your current carrier.
Can I still receive calls during the porting process?
Yes, your number remains fully functional with your current carrier throughout the entire porting process until the transfer completes. The port happens in a coordinated handoff between carriers, typically occurring overnight or during a scheduled maintenance window to minimize any potential service gap. In most cases, there's no noticeable interruption—your number simply starts routing through Tossable Digits' system instead of your old carrier's network. Once the port completes, you'll receive confirmation, and all incoming calls and messages will be handled according to the forwarding rules and features you've configured in your Tossable Digits account.
What happens if I want to port my number out of Tossable Digits later?
Tossable Digits operates on a no-contract model with complete transparency: we charge zero port-out fees and place no restrictions on moving your number to another provider. If your needs change, simply request a port-out authorization code from our support team, and we'll provide it promptly along with guidance on the process. Your new carrier will handle the transfer logistics from their end. Unlike traditional carriers that impose early termination fees or port-out charges (often $3 or more), Tossable Digits believes your number belongs to you—you should have complete freedom to move it wherever serves you best without financial penalties.
Can I use my ported Canadian number while traveling or living abroad?
Absolutely—this is one of the most popular uses for porting to Tossable Digits. After porting your Canadian number, you can forward incoming calls to any phone worldwide, including international mobile numbers or local SIM cards in your destination country. This means family, friends, and business contacts in Canada continue calling your familiar Canadian number while you answer on a local phone abroad, avoiding expensive international roaming charges. Tossable Digits customers include snowbirds spending winters in warmer climates, expats relocating for work, digital nomads, students studying abroad, and retirees moving internationally who want to maintain their Canadian number for banking two-factor authentication and legacy contacts.