What is the best phone service for a small business?
The best option depends on how your business handles calls, texts, teams, and customer contact. Tossable Digits is designed for small businesses that want a virtual phone system without PBX equipment or desk phones. It includes features such as IVR, voicemail, call recording, call screening, caller ID control, mobile access, and no-contract flexibility.
What features should a small business phone service include?
Useful features include professional voicemail, IVR auto-attendant menus, call forwarding, caller ID control, call screening, robocall blocking, SMS, call recording, mobile access, and number management. Tossable Digits includes these capabilities across its virtual phone offerings, with features available for businesses that need customer service, sales, privacy, or team communications.
Can I use my existing phone with a business phone system?
Yes. Tossable Digits routes business calls and texts to existing cell phones, landlines, or other devices, so a business does not need a second phone or dedicated hardware. Employees can answer through the phones they already use while the business maintains separate numbers, voicemail, call rules, and caller ID settings.
Can I keep my current business phone number?
Yes. Tossable Digits accepts ported numbers from virtually any US or Canadian carrier, including major carriers and many MVNOs. There is no porting-in fee stated in the service information. After porting, the number can be forwarded, managed with virtual features, or parked depending on the business’s communication needs.
Does a small business need a physical phone system or PBX?
No. Tossable Digits provides virtual business phone functionality without PBX equipment, desk phones, or complex IT installation. Calls can route to existing phones, while features such as IVR, professional voicemail, call recording, call screening, and virtual number groups help organize communications digitally.
Can a small business use a local phone number in another market?
Yes. Tossable Digits provides local virtual numbers in more than 500 US cities across every state and throughout Canada. Businesses can use separate local numbers for sales territories, regional campaigns, customer contact, or privacy while forwarding incoming calls and texts to existing phones.
Can small businesses send text messages from their business number?
Texting capabilities depend on the number type and use case. Tossable Digits supports SMS features, while business texting is specifically supported on toll-free numbers. US and Canadian local numbers are limited to person-to-person messaging, so businesses should choose a toll-free number when they need business SMS for customer notifications, appointment reminders, or order communications.
Does Tossable Digits require a contract?
No contract is required. Tossable Digits states that customers can keep numbers for a short period or many years and cancel anytime. This gives small businesses flexibility to test a number, maintain a seasonal line, adjust communications during growth, or discontinue a service without a long-term contract commitment.