Is call forwarding free in Canada?
Call forwarding through Tossable Digits operates on a subscription basis—you pay monthly for the virtual number and forwarding service, not per-call charges. Unlike carrier-based forwarding that often incurs per-minute fees or airtime usage, Tossable Digits forwards calls to your existing phone (landline, mobile, VoIP) at a flat rate. Incoming calls to your Tossable Digits number are included; you only pay standard rates when forwarding to international destinations. This makes costs predictable for Canadian small businesses managing high call volumes.
How to call forward in Canada?
With Tossable Digits, call forwarding is configured through your online dashboard or mobile app—no dialing special codes on your phone. Simply enter the destination number (your mobile, office line, home phone, or any Canadian/international number) where you want calls routed. You can update forwarding destinations instantly, set time-based routing (forward to mobile during business hours, voicemail after hours), or create sequential forwarding that tries multiple numbers. Changes take effect immediately. You can also enable call screening, which announces the caller before connecting, or send specific callers directly to voicemail using custom call rules.
Can I get local numbers in multiple Canadian cities?
Yes, Tossable Digits provides local virtual numbers in 500+ cities across all Canadian provinces and territories—Toronto (416, 647), Vancouver (604, 778), Montreal (514), Calgary (403), Ottawa (613), Edmonton (780), Quebec City (418), Winnipeg (204), and hundreds more. You can activate multiple local numbers instantly to establish presence in different markets without physical offices. Each number forwards to the same phone or different team members, helping Canadian businesses serve regional customers who prefer calling local numbers while you operate from anywhere.
What features are included with call forwarding?
Every Tossable Digits number includes 60+ features at no extra cost: IVR auto-attendant with custom menus ("Press 1 for English, Press 2 for French"), unlimited voicemail with email delivery and MP3 attachments, call recording with legal compliance announcements, business SMS messaging (on toll-free numbers), call screening, robocall blocking, caller ID control (your business number displays on outbound calls), do-not-disturb scheduling, virtual number groups for managing multiple lines, mobile app access, and API integration for CRM systems. Competitors charge separately for these features.
Can I keep my existing Canadian business number?
Absolutely. Tossable Digits accepts number ports from virtually any Canadian carrier—Rogers, Bell, Telus, Freedom Mobile, Fido, Koodo, Virgin, and most MVNOs. Porting transforms your physical number into a virtual number with all forwarding features included. We charge no porting-in fees, and most Canadian ports complete within 1-5 business days. You'll maintain the same number customers know while gaining voicemail-to-email, call recording, IVR, and flexible forwarding. If you ever want to leave, porting out is equally easy with no early termination fees.
How does call forwarding work for Canadian businesses with remote teams?
Tossable Digits routes calls to any phone—employees' personal mobiles, home landlines, or international numbers. You control routing through the dashboard: send sales calls to one team member, support calls to another, or create sequential forwarding that tries multiple employees until someone answers. Caller ID displays your business number, not employees' personal numbers, maintaining professionalism and privacy. IVR menus let customers self-route ("Press 1 for Sales, Press 2 for Support"), and voicemail-to-email ensures no message is missed even when team members are unavailable.
What happens to calls when I'm traveling outside Canada?
Your Tossable Digits number continues forwarding calls to any phone worldwide. Update your forwarding destination to your international mobile number, hotel phone, or local SIM card—callers never know you've left Canada. This is particularly valuable for Canadian businesses with cross-border operations or owners who split time between provinces and US locations. You can also enable voicemail-only mode during flights or meetings, then retrieve messages via email with MP3 attachments from anywhere with internet access.
Is there a contract or long-term commitment required?
No. Tossable Digits operates on a no-contract, cancel-anytime model. Use the service for one month or ten years—there's no minimum term, no early termination fees, and no cancellation penalties. This flexibility is ideal for Canadian small businesses with seasonal operations, project-based work, or testing new markets. If you decide to leave, you can port your number out to any carrier at no charge. We've maintained this customer-friendly policy since 2005 because we believe businesses should stay because they value the service, not because they're locked into contracts.