Support ⋟ Porting Out
You can port any of your US & Canada Virtual Numbers away from Tossable Digits to another carrier.
NOTE: Porting Out a number within 30 days of Porting In will incur a USD$5 fee.
You'll need the following information from us to provide to the winning carrier:
- Name
- Address
- Account Number
- PIN
Because we aggregate numbers from multiple carriers and carriers have varying information for different numbers, you'll need to Contact Us to get the specific information for the Virtual Number or Numbers you wish to port away.
We do not provide Customer Service Records, also called CSRs. They are not required in most cases to port your number.
Port Out Process
All US Carriers use the NPAC (Number Portability Administration Center) to move numbers between carriers, called Local Number Portability.
The new, called winning, carrier is responsible for choosing a date and time, called the Firm Order Commit, or FOC, that NPAC will move the number, once the Port Out request is approved by the current, called losing, carrier.
Once approved, the number will move to the winning carrier at the FOC date and time.
Tossable Digits is unable to control, change, or speed up the Port Out process, because it is the winning carrier that chooses the FOC date and time, not Tossable Digits, and it is NPAC that moves the number.
Minimize Port Out Delays by telling the winning Carrier:
- The current carrier, Tossable Digits, is a wireline carrier
- The current carrier is directly integrated with NPAC
- Request an FOC date & time that is at least 4 hours in the future, and between 8am and 8pm US Eastern Time Monday-Friday. If after 4pm Eastern, request 8am the next available weekday.
