What is the best VoIP phone system in Canada?
The best VoIP system for Canadian businesses balances features, reliability, and cost. Tossable Digits provides enterprise-grade capabilities—IVR auto-attendant, unlimited call recording, business SMS, professional voicemail, and 60+ features—without expensive hardware or long-term contracts. With 21 years of service, A+ BBB rating, and numbers available across all Canadian area codes, businesses get professional communications that work on existing devices. Unlike systems requiring desk phones or complex installations, Tossable Digits activates in minutes and scales instantly as your team grows.
Do I need special phones or equipment for VoIP service?
No. Tossable Digits works with your existing devices—smartphones, landlines, computers, or tablets. Your business numbers forward calls to whatever phones your team already uses, eliminating the need for desk phones, PBX hardware, or second devices. This saves thousands in upfront equipment costs and IT complexity. Employees receive calls on their personal cell phones while displaying your business caller ID, keeping their personal numbers private. The mobile app and web portal provide full access to voicemail, SMS, call history, and settings from any device.
Can I keep my existing Canadian business phone number?
Yes. Tossable Digits accepts number ports from virtually any Canadian carrier including Rogers, Bell, Telus, Fido, Koodo, Virgin Plus, and Freedom Mobile. The porting process typically completes in 1-5 business days with no port-in fees charged. After porting, your existing number gains all 60+ Tossable Digits features including call recording, IVR, business SMS, and advanced routing. You can also port numbers out of Tossable Digits anytime with no early termination fees or port-out charges—your numbers always remain under your control.
How does business SMS work on VoIP numbers?
Tossable Digits enables business SMS on toll-free numbers (1-800, 1-888, 1-877, etc.), which is critical for appointment reminders, order confirmations, customer notifications, and two-factor authentication. Canadian local numbers support person-to-person SMS only due to carrier regulations. All SMS messages forward to email with the sender's information, and you can reply via the web portal or mobile app. SMS history syncs across all devices, and messages are retained in your account for easy reference and compliance documentation.
What happens if I need to cancel service?
Tossable Digits operates on a no-contract basis—cancel anytime with no questions asked and no early termination fees. If you want to keep your numbers, port them to any carrier at no charge from Tossable Digits. Your voicemails, call recordings, and SMS history remain accessible during your final billing period. This flexibility is essential for Canadian businesses with seasonal operations, changing needs, or those testing VoIP before full commitment. Many customers maintain service for years, but you're never locked in.
Can I set up an auto-attendant menu for my business?
Yes. Every Tossable Digits business number includes IVR (Interactive Voice Response) auto-attendant at no additional cost. Create professional menu systems like "Press 1 for Sales, Press 2 for Support, Press 3 for Billing" that route callers to different team members or departments. Configure multiple menu levels, business hours routing, holiday schedules, and overflow handling. The web-based interface makes menu changes instantly without technical expertise. IVR gives even small Canadian businesses the professional presence of much larger organizations.
How reliable is VoIP compared to traditional phone lines?
Tossable Digits operates on carrier-grade infrastructure with 21 years of proven uptime and reliability. Unlike single-point-of-failure traditional lines, VoIP routes through redundant network paths and forwards to multiple backup numbers if primary destinations are unreachable. Call quality depends on internet connection—broadband with 100+ Kbps per line is recommended. For critical business lines, Tossable Digits supports simultaneous forwarding to multiple devices, ensuring calls reach your team even during local outages. Our A+ BBB rating and thousands of business customers demonstrate consistent, reliable service.
What Canadian cities and area codes are available?
Tossable Digits maintains extensive Canadian number inventory including Toronto (416, 647), Vancouver (604, 778), Montreal (514, 438), Calgary (403, 587), Ottawa (613), Edmonton (780, 587), and hundreds more area codes across all provinces and territories. Most numbers activate instantly from available inventory. Search by city, area code, or specific number patterns to find the perfect local presence for your business. Canadian toll-free numbers (1-800, 1-888, 1-877, 1-866, 1-855) are also available with nationwide coverage and business SMS capabilities.