Preventing SIM Swap Attacks with Virtual Numbers
On January 22, 2024, The X (formerly Twitter) account of the US SEC (Security and Exchange Commission) was taken over using a SIM swap attack [Engadget]. If only they had been using a Virtual...
On January 22, 2024, The X (formerly Twitter) account of the US SEC (Security and Exchange Commission) was taken over using a SIM swap attack [Engadget]. If only they had been using a Virtual...
We’re all stuck at home, and many schools are bravely forging ahead with distance learning. Teacher communication with parents and students is vital for educational success in our new paradigm. Not everyone is ready...
Almost every day we have a customer who reaches out to our Customer Support Heroes to say “My Phone Is Not Ringing.” When we look into things, the problem is rarely with our service...
Businesses need to move quickly in order to stay afloat. Customers expect fast responses, and the only way to make that happen is to interact directly with those customers. But installing apps or getting...
Each year we take some time to review how the past year went from the perspective of our customers. We already measure so much about how the service is working and how customers are...
It’s Valentine’s Day! So here’s 14 Valentine’s Day Ideas we stole from the Internet for your amusement! Ok, we made up a few of them out of thin air. since we are that romantic...
We have the data! We are very appreciative of all of you who responded to our Customer Satisfaction Survey, and of course, we still appreciate all of you who didn’t too! We are still...
I have always appreciated fancy older cars. My first car was a pale yellow 1976 Mercedes 300D Diesel. Power windows, heat and A/C, power steering. This beast of a vehicle was the bomb for...